OUR CERTIFICATES & QUALIFICATIONS

All our plumbers and heating engineers are fully certified. Our engineers regularly attend all manner of training courses in order to keep up to date with the latest technology and latest products. This way we are always at the forefront of the industry and best placed to advise customers on their choices.

 

GAS SAFE REGISTERED

This means we are fully qualified, insured and vetted to work on domestic gas appliances and pipework.

NVQs 1,2 & 3

These are the trade qualifications our engineers possess.

UNVENTED CYLINDERS

Our engineers are trained and able to safely install high pressure hot water systems.

HONEYWELL & DANFOSS CONTROLS

We are trained and fully conversant with all types of programmers and controls for home heating systems.

TWS ACCUMULATORS

Allows us to size up water requirements for large, multi-bathroom households with rain showers and body jets.

HARVEY WATER SOFTENERS

London is a hard water area and limescale can be a real problem. We install various scale treatment devices and softeners

SENTINEL WATER TREATMENT

To make sure the water circulating in your system isn’t doing any damage.

HITACHI BOILER FINANCE

Enables our customers to spread the cost of a new Worcester boiler installation over anything up to 10 years.

CUSTOMER CARE AND SERVICE

Our office staff have been trained in how to manage all different types of account.

CIPHE

We are members of the Chartered Institute of Plumbing and Heating Engineers.

WORCESTER ACCREDITED INSTALLERS

Our engineers are trained and endorsed by Britain’s two leading manufacturers to install their boilers.

VAILLANT ACCREDITED INSTALLERS

Our engineers are trained and endorsed by Britain’s two leading manufacturers to install their boilers.

UPONOR & JOHN GUEST UNDERFLOOR HEATING

Our engineers are specialists in wet underfloor heating systems.

EVOHOME, NEST, WAVE, HEATMISTER

We are trained on installing the latest smart technology intelligent heating controls which can link remotely to wi-fi and smart phones.

GRUNDFOS PUMPS, STUART TURNER PUMPS

Our engineers are trained and familiar with these water booster pumps.

MR COMBI FAULT DIAGNOSIS

Our heating engineers attend regular training courses from boiler manufacturers and other specialists so that they are careful and quick at locating tricky boiler faults.

NATIONAL APPRENTICESHIP SCHEME

Allows us to keep a steady flow of keen, switched-on school leavers moving up through the ranks.

HEALTH & SAFETY

Health and safety courses are done by all our staff.